The Office of Personnel Management wants to create an online portal for all things health insurance and is asking for industry input on what that portal might look like.
OPM released a request for information Jan. 30 looking to modernize the technology and underlying processes of Federal Employee Health Benefits enrollment.
“The Central Enrollment Program will provide a one-stop-shop within an account-based portal where enrollees can: 1) compare and learn about FEHB plan options, including benefits, cost-sharing and total out-of-pocket expenses, 2) select a plan that fits the unique needs of their family, and 3) complete the enrollment process, all with customer service assistance,” the request for information says.
“The CEP will be the authoritative source for program-wide FEHB enrollment data and provide real-time enrollment and premium transaction information to all employing agencies and participating FEHB health insurance carriers.”
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According to accompanying RFI documents, the goal of the CEP is to cut down on paper processing by shifting to primarily electronic enrollment while offering feds, annuitants and their families a more personalized experience for managing their health insurance.
OPM already offers an online portal called BENEFEDS for comparing and enrolling in vision and dental plans, which is administered by Long Term Care Partners, LLC.
“The responses to this Request for Information will be used, in part, to determine the extent to which industry solutions can deliver some or all of the capabilities of the CEP,” the RFI says.
Those interested in responding to the RFI have until 3 p.m. on March 11 to submit information.
Jessie Bur covers federal IT and management.
